Return And Exchange Policy
We only accept exchange for size mismatch or equal value items.
We’re happy for you to try on clothing to see if it fits, but for hygiene reasons please wear your own underwear underneath the garment.
If your clothing purchase is the incorrect size we will gladly offer you a exchange. For these returns you are required to pay for return postage to Performance Sport Limited, as well as the further postage on the replacement item. Clothing must be returned within 14 days. Please make sure items are as new, unworn and unwashed with all clothing tags still attached to garments. If you have removed the tags, unfortunately, we will be unable to accept the return.
We DO NOT accept returns or exchange of certain products, including:
- Any product that is returned more than 14 days after receipt
- Any product that has been worn, altered or washed
- Any product of underwear, swimwear, bodysuit due to hygiene reason
- Any discounted, clearance or sales product
HOW TO RETURN ITEMS
Before you return the items, either email or call us to inform to us the return details.
You can contact us at - Email: firstname.lastname@example.org
Phone: +852 3955 1610
When returning items, wrap the package securely and enclose your receipt (we send this out with your order), reason for returning the item/s, and send to:
Performance Sport Limited (Return Items)
Once we have received the returned products, exchanges will be processed within 48 hours and refunds or credits processed within 7 working days.
** IMPORTANT ** – Performance Sport Limited takes no responsibility for returned items that do not reach us.